Quality Disclosure

Quality Disclosure Statement for Custom Mechanical Keyboard

  1. Craftsmanship and Internal Case Imperfections:
    • Our custom mechanical keyboards are meticulously crafted, but it’s essential to understand that the internal parts of the keyboard case may exhibit minor imperfections.
    • These imperfections, while not visible in a fully assembled board, include subtle machine marks, traces of tooling (such as tiny indentations and scratches), and variations in anodization grain and electrophoresis coating.
    • Additionally, you might notice faint hook marks on the inside of the top case—a testament to the intricate anodization and electrophoresis process.
  2. Mirror Finish and Its Nuances:
    • The mirror finish of our keyboards is a work of art, but it’s not without its unique characteristics.
    • Expect some imperfections, such as gentle rippling, delicate waviness, or intriguingly distorted reflections.
    • Some light swirling or polishing marks may be visible, which are remnants of the process used to achieve the mirror finish.
    • Please note that these imperfections are part of the keyboard’s story and do not impact its functionality.
  3. Individuality Across Pieces:
    • Each keyboard is an individual masterpiece. Our artisans meticulously sand and polish each part, resulting in slight variations.
    • While we strive for consistency, embrace the uniqueness of your keyboard. No two pieces are precisely alike.
    • Celebrate the subtle differences—marks of craftsmanship—that set your keyboard apart.
  4. Gap Tolerances and Aesthetic Variation:
    • We continuously refine gap tolerances between the backpiece and the top and bottom cases.
    • However, slight variations are normal. These gaps add character and contribute to the overall aesthetic.
    • Embrace the organic feel—the ebb and flow—of your keyboard’s design.
  5. Diamond Cut Finish and Its Brilliance:
    • Our keyboards feature a diamond cut finish, meticulously crafted to enhance their elegance.
    • The diamond cut surface finishing results in very fine surface profiles (peaks and troughs). It’s normal to observe micro-scratches if encounters something abrasive and is prone to scratches when encounters something sharp and hard. The troughs may be prone to build up of dust & debris.
    • Embrace the subtle facets as it catches the light—although precision cut—its brilliant play with light may exhibit different patterns resulting from tolerances is normal.
  6. Color Representation and Realism:
    • Our product images faithfully depict the colors, but remember that screens, lighting, and individual perception play a role.
    • While we’ve taken great care to ensure accurate color representation, minor variations may occur between batches.
    • Appreciate the nuances—the subtle shifts—of color that make your keyboard uniquely yours.

We appreciate your discerning eye, and we’re confident that your custom mechanical keyboard will be a delightful companion. If you have any further requests or questions, feel free to reach out.